We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.

If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Items that are faulty can be returned within 30 days of purchase to:

238 Jackson Street
Petone
Lower Hutt

A faulty or broken item may be returned and exchanged for one in good working order, however please note that exchanges are not possible when an item has broken due to misuse or excessive force.

If you have any queries, please e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   or phone +64 (4) 586 8056.